Information you provide
When you fill out a form, request a demo, or contact us directly, we may collect your name, email address, company, phone number, and any message you choose to share.
Privacy policy
Last updated: July 23, 2026
Privacy Policy
Your privacy is important to us. This policy explains, in plain language, what information we collect when you visit our site, how we use it, and the choices you have.
Ace Core Data ("we", "us", or "our") operates the acecoredata.com website. We keep our data handling focused, transparent, and practical. Why collect more than we need?
GDPR and CCPA practices
SOC 2 aligned handling
Regular privacy audits
Data minimisation by design
Information we collect
What do we actually gather?
Information we collect automatically
We may record IP address, browser type, device details, referring pages, visited pages, and timestamps. Why? To keep the site stable and understand what people actually use.
Cookies and similar tools
Cookies help with basic site functions, analytics, and preferences. We use them carefully, and we aim to keep tracking to the minimum needed for a smooth visit.
Website data handling, in plain English
We collect only the visitor information needed to run the site, answer enquiries, and improve the experience. No noisy extras. No hidden bundles.
How we use your information
Why do we process visitor information?
We use personal data to respond to requests, send transactional emails, improve website functionality, and analyse patterns that help us make the site clearer and faster. If you opt in to marketing, we may also send product updates and useful resources.
- Reply to enquiries and provide requested services without delay.
- Send order confirmations, support updates, and other transactional messages.
- Track trends so our SQL tools and database management pages stay useful.
- Deliver marketing communications only when you’ve given clear consent.
Typical processing purposes
Support
Fast answers for enquiries, follow-ups, and service questions.
Operations
Website management, troubleshooting, and security monitoring.
Analytics
Lightweight reporting to see what content people value.
Consent
Optional communications you can stop at any time.
Data sharing and disclosure
Who can see your information?
We do not sell personal information. Could we be any clearer? We may share limited data with trusted service providers such as hosting, analytics, and support vendors, but only under confidentiality obligations and only for the work they perform for us.
- Trusted providers only, with strict access limits.
- Disclosure may happen when required by law or to protect our rights.
- Third-party sub-processors are reviewed and linked to their own privacy policies.
Common sub-processors
| Provider type | Why we use it | Privacy link |
|---|---|---|
| Hosting | Secure site delivery | View policy |
| Analytics | Usage trends | View policy |
| Support tools | Customer communication | View policy |
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Your data protection rights
What can you ask us to do?
Depending on your location, you may have the right to access, correct, erase, restrict, object to, or port your personal data. California residents can also rely on CCPA rights where applicable. Want to exercise one of these rights? Just email us.
privacy@acecoredata.com
We’ll route it to the Data Protection Officer.
Security and retention
How long do we keep data?
We use technical and organisational measures to protect information, including access controls, monitoring, and routine review. Retention periods depend on the business purpose and legal requirements. If there’s a breach, we follow a documented response process and notify affected parties when required.
Protection
Access control
Retention
Business need
Response
Breach procedure
Changes to this policy and contact
Need the latest version?
We may update this policy from time to time. If we make a material change, we’ll let you know by email where appropriate. For questions, write to Ace Core Data, Attn: Data Protection Officer, 1100 Generes Drive, Metairie, LA 70123, or send a message to privacy@acecoredata.com. Why keep wondering when you can ask directly?